1 . Archer Episode Management monitors incidents and ethics violations in real time, handles the investigation process, paths incident image resolution and watches the event status and impact. CSIRT functional want: Manage an incident’s tasks and activities. 2 . D 3 Incident Confirming and Case Managing has two parts. The incident reporting side enables web based fully customizable incident forms, task and research reports. They could be customized to your company.
CSIRT functional require: Reporting about incidents. 3. Application intended for Incident Response Teams (AIRT) gives the capability to upload files and add them to specific incidents. You can receive e-mail and link this to occurrences. The import que may receive network and info. CSIRT functional need: Interacting incident info.
4. Request Tracker for Incident Response (RTIR) triages incoming occurrence reports and links those to an ongoing event or the new occurrence. You can start investigations to do business with other people such as law enforcement. CSIRT functional want: Tracking Occurrences.
5. BMC Remedy Actions Request Program replaces manual systems with process software which speeds everything up. Notifications, escalations and approvals. CSIRT functional need: Stroage incidents. To obtain the using Archer Incident Supervision because it can double as incident administration and tracking incidents.
This kind of software will both and having a single tool that does many things is affordable. AIRT is really great for communicating an occurrence to everybody involved. Once technicians or perhaps remote users are in the field it is good to be able to add new information as well an occurrence file.
E-mail is a good way to talk any new findings as well as to get documents you may need to compare to other information.